Why Fidello

Experience and passion for pets – at home and on the go

At Fidello, we're all about providing the best products for you and your pet—whether it's a dog, cat, bird, or rodent. Whether you're at home, on vacation, or frequently on the road, we understand how important it is to always be able to rely on good, reliable products. My own experience with my dog, Cessna, who is sensitive and picky, led me to the need for her to have access to her trusted food wherever she goes. During a vacation, good food can be even more crucial, just like a good harness or comfortable carrier.

After a hike where her harness broke, I realized how difficult it can be to quickly find the right product while on the go. That gave me an idea: why not build an online store that offers everything you need – wherever you are? That's how Fidello was born. Since then, Fidello has grown into much more than just a dog online store: we also cater to cat lovers, bird owners, and rodent owners.

Free gifts for you and your pet

At Fidello, we love to surprise you. That's why we regularly give away free gifts with your order! Think of a toy, a handy accessory, or a sample of our premium food. It's our way of thanking you for your trust in Fidello. Discover which gifts are currently available here and be surprised with your next order: [Get free gifts].

Wide range for every animal lover

Fidello offers a wide range of products for different types of pets and lifestyles. From energetic dogs to calm cats, from curious rabbits to songbirds: you'll find everything you need here. Think dog harnesses, cat beds, rodent cages, parakeet toys, travel crates, drinking fountains, top-quality pet food, and handy travel products. Whether you're going away for a day, camping for a weekend, or just want to make life at home easier, Fidello has it all.

Not just for holidaymakers

Fidello is for everyone who wants to offer their pet a comfortable life, both at home and on the go. Our products are carefully selected for quality and reliability, so you're always well prepared – whether you're on a mountaintop, in the garden, or on your way to the vet.

Fast, reliable and freshly delivered

We understand how important it is for your order to arrive quickly and in perfect condition – whether at home or on holiday. That's why we partner with reliable suppliers and ensure fast delivery within just a few business days. Food and other perishables are delivered fresh whenever possible and carefully packaged, ensuring everything arrives in top condition.

Excellent customer service, before and after your order

At Fidello, we're here for you and your pet. Do you have questions about a product? Need advice? Want to change something about your order? Our customer service team is easily accessible via WhatsApp, email, and phone. We're here to help and offer flexible payment options, such as post-payment. This makes it as easy as possible for you.

Your benefits at Fidello

Fidello not only offers a wide range, but also smart extras:

• Regular attractive discounts

• Easy returns

• Practical tips for traveling with your pet

• Inspirational blogs and guides

• Always personal and honest advice

Discover it yourself

Fidello was born out of a love for animals and grew from the need for convenience and reliability. With a wide range of products for dogs, cats, birds, and rodents , fast delivery, honest service, and attention to detail, we help you make every moment with your pet carefree. Discover today how Fidello contributes to a better life – for you and your pet.